Frequently Asked Questions
Everything you need to know about your Alpine shopping experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply use our online portal to generate a prepaid return label and drop your package at any authorized carrier location.
What materials are used in Alpine apparel?
We prioritize high-quality, sustainable materials including organic cotton, recycled polyester, and ethically sourced wool to ensure both comfort and durability.
How can I track my order status?
Once your order ships, you will receive an email notification with a tracking number and a link to our tracking page to follow your package in real-time.
Do you offer international shipping?
Yes, Alpine ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.